Hurtigruten UK Ltd incentive scheme is about recognising and rewarding Travel Agents “Agents” who deliver the best results.
ELIGIBILITY
This scheme is open to UK Agents who reside in the UK, who are 18 years of age or older at the time of entry and who have agreed to participate in the Incentive Scheme and who have agreed to performance related points for the duration of the Incentive Scheme.
TO PARTICIPATE
To participate in the scheme and to remain a Participant in the incentive scheme, AGENTS must:
Accept the Terms and Conditions of the incentive scheme on first log-in to the Incentive Scheme website.
For the avoidance of doubt, Hurtigruten UK Ltd shall have no liability to AGENTS where, for whatever reason, they leave the employment of their Agency. In such circumstances Hurtigruten UK Ltd reserves the right to suspend such AGENTS’s account. In this instance, Hurtigruten UK Ltd will however permit the user to utilise any points accrued up to that time in accordance with the terms of the incentive scheme until month close.
It is the AGENTS responsibility to keep passwords and username details secret. Hurtigruten UK Ltd shall accept no responsibility for any loss suffered by the PARTNER where such loss is attributed to a failure by a PARTNER to maintain account security.
Hurtigruten UK Ltd will announce the activities and targets that AGENTS are required to achieve to earn points.
These activities and targets may vary by product/resource.
TIMING
The scheme runs from 14th October 2024 and, unless otherwise stipulated, will be on-going.
Participation in the Incentive Scheme constitutes full and unconditional acceptance of these Terms and Conditions. Hurtigruten UK Ltd reserves the right to disqualify anyone in breach of these terms and conditions.
USE OF DATA
Personal data which you provide will be shared with Hurtigruten UK Ltd, and with Motivates Ltd, to fulfil the rewards and send ‘News’ updates. It may be used for Hurtigruten ‘News Updates’, programme communications and for the purpose of the [Agents] Incentive programme only.
POINTS
Once a claim has been submitted it will be reviewed every two weeks and approved or declined.
AWARDING POINTS
Points will be awarded to the Agent once a claim has been approved at the review period.
Points will only be awarded to the Agent once they have submitted their claim with all the correct details.
Hurtigruten UK Ltd reserves the rights to increase or decrease points awarded through the incentive scheme without notice.
The claim must be submitted by the end of each [month] in order for the correct points to be awarded.
Hurtigruten UK Ltd reserves the right to increase or decrease time allocated to claim bookings through the scheme.
REDEEMING POINTS
Points must be redeemed via the website. Prizes once chosen can only be changed if the redeemer contacts within 24 hours of the redemption.
Substitution
In case of a reward item not being available, we will contact the user within 7 days of placing the order and offer a replacement item of similar value. If the user does not wish to accept the replacement item, the original value of the reward deducted from the user’s account will be re-credited.
Motivates Limited Inc reserves the right to substitute prizes of equal or similar value.
Motivates Limited Inc reserves the right to remove or include any reward from the range at our discretion.
Motivates Limited Inc will honour any rewards that have already been allocated a Agents prior to any website alterations.
Delivery
The delivery of Lifestyle gift cards will be via an instant e-voucher, and will be made to the email address as supplied by the user at the time of order.
Validity
Lifestyle vouchers are valid for two years from date of purchase. The exact expiry date will be printed on the e-voucher or advised upon successful activation. You must use the voucher before this expiry date or it will no longer be valid.
Returns
The Agents acknowledges that lifestyle vouchers are not returnable and non-refundable
Tax and National Insurance
Prizes and rewards are considered a taxable benefit to the recipients. While Hurtigruten UK Ltd will cover the National Insurance on this award, it remains taxable in the hands of the individual. Therefore, you will have an income tax liability which remains your responsibility.
OTHER
Prizes and rewards may be considered a taxable benefit to the recipients. Hurtigruten UK Ltd may agree to pay the tax liability and National Insurance contributions arsing on behalf of the Agent. This agreement must be made in writing between the Agent and Hurtigruten UK Ltd. Where it does not, recipients will be directly responsible for accounting for and paying to their local tax offices any tax liability and NI contributions arising on their prize. Motivates Limited Inc will not account for any social or National Insurance or tax liability arising from this promotion.
Hurtigruten UK Ltd and Motivates Limited Inc will absolve themselves from any liability arising from any National Insurance contributions arising from this prize.
No correspondence will be entered into regarding either this scheme or these Terms and Conditions. In the unlikely event of a dispute, Hurtigruten UK Ltd’s decision is final. Hurtigruten UK Ltd and/or Motivates Limited Inc reserve the right to amend, modify, cancel or withdraw this scheme at any time without notice.
Hurtigruten UK Ltd and/or Motivates Limited Inc cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. AGENTS in this incentive scheme agree that Hurtigruten UK Ltd disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of a prize, or from participation in this promotion. Nothing in this clause shall limit Hurtigruten UK Ltd or Motivates Limited Inc liability in respect of death or personal injury arising out of its own negligence or arising out of fraud.
Hurtigruten UK Ltd or Motivates Limited Inc reserves the right in its sole discretion to cancel or suspend the redemption programme.
Data Protection
Motivates Limited Inc complies with each of the eight principles of the Data Protection Act 1998. Those principles require that data is:
The text, illustrations and images used in all Motivates Limited Inc promotional materials are protected by copyright and must not be copied in whole or in part without the express permission of Motivates Limited Inc.
All the above terms and conditions apply as a condition of using any voucher, whether or not the voucher holder is the original purchaser. Motivates Limited Inc reserves the right to change these terms from time to time without reference to customers. These terms and conditions do not affect your statutory rights as a consumer, and are governed by and in accordance with English law. The purchaser and Motivates Limited Inc agree that any problems fall under the jurisdiction of the English courts.
